Housing Counselor - Part Time (Evening Shift) - Manhattan

Program/Department Description:

Community Access leads the fight against New York City homelessness - as a provider of quality supportive housing since 1974, and through sustained advocacy for more housing.

The affordable housing model brings together various populations, including individuals with psychiatric disabilities, low-income families, veterans, and youth aging out of foster care.

Position Type: Part-Time (Evening)

Position Location: Manhattan

Position Schedule: 4pm - 11pm

Salary: $16.32

Position Overview
The Housing Counselor oversees' a supervised transitional housing community which is a community residence program dedicated to helping people with mental health concerns move from shelters and hospitals into the community.

Essential Position Responsibilities

Socialization Events:

  • In conjunction with the residents, organize socialization events and evening activities.
  • Run recreation groups.
  • Accompany residents on socialization activities both in and outside the site.
ADL Training and Coaching:
  • One-on-one and group training and coaching on the development of essential life skills with a focus on independent living, for example, keeping your personal area clean and orderly, laundry, snack preparation and clean up, personal shopping, among other living skills.
Medication Monitoring:
  • Provide close observation and keep accurate records of residents taking their medications.
  • Observe and assist residents in packaging their medications. 
  • Provide coaching and follow up to foster self-medication skills
House Management:
  • Perform room checks.
  • Provide hands-on assistance to residents in keeping personal area clean and orderly.
  • Maintain cleanliness of site, including bathrooms, garbage disposal and kitchen cleaning.
  • Assist residents with sleep hygiene (good sleep habits which promote normal, quality nighttime sleep) routine.
  • Observe and document residents' interactions; provide interventions, as needed.
  • Provide crisis management, as needed.
Meal Preparation and Coordination:
  • Serve pre-made nutritious meals for residents and prepare plates for those not present.
  • Engage residents in meal preparation to provide hands on assistance to prepare meals, from menu selection through cooking and clean-up. 
  • Escort residents on food and household shopping excursions as a way to develop residents' skill and confidence.
Administrative and Clerical:
  • Answer phones, take messages, and provide routine information about
  • Handle packages in accordance with package policy.
  • Provide holiday coverage.
Education Qualifications:
  • Possess a minimum of a high school diploma or equivalent (GED)
Position Qualifications
  • Be skilled in conflict mediation/negotiation/resolution and have an assertive approach to problem solving
  • Ability to utilize various computer programs; specifically, Microsoft Word and Excel
  • Be creative and flexible
  • Maintain confidentiality of information, as related to position
  • Ability to work independently and as part of a team
  • Get fingerprinted and cleared by the Office of Mental Health (OMH)
  • Ability to lift 40 lbs
  • Understand and apply a commitment to recovery-oriented practice