Housing Counselor - Full Time (Overnight) - Manhattan

Position Overview:

  • Our Manhattan Housing Program located in Lower Manhattan on Stanton Street is seeking a Housing Counselor to provide support to our residents during the overnight shift.
Program Overview:

The 255 East Broadway site is a transitional housing community residence program dedicated to helping people with psychiatric disabilities move from shelters and hospitals into the community and onto the path toward independent living. We provide supportive housing to 24 community residents.

Position Type: Full Time (Overnight)
Position Schedule: Monday - Friday 12:00 am - 8: 00 am
Position Location: Manhattan – 255 East Broadway  
Position Salary: $16.32

Health and Wellness Benefits:
  • Comprehensive medical, vision, dental, and life insurance plans
  • 403b contribution
  • Pre-tax savings plan (including Flexible Spending Accounts and Transit-Chek)
  • College savings plan
  • Employee Assistance Program
Vacation Benefits
  • Three weeks of vacation
  • Five personal days
  • 12 sick days
  • 10 paid holidays
  • Paid Family Leave; Short-Term Disability insurance
  • Summer Flex Hours

Essential Position Responsibilities

Socialization Events:
  • In conjunction with the residents, organize socialization events and evening activities.
  • Run recreation groups.
  • Accompany residents on socialization activities both in and outside the site.
ADL Training and Coaching:
  • One-on-one and group training and coaching on the development of essential life skills with a focus on independent living, for example, keeping your personal area clean and orderly, laundry, snack preparation and clean up, personal shopping, among other living skills.
Medication Monitoring:
  • Provide close observation and keep accurate records of residents taking their medications.
  • Observe and assist residents in packaging their medications. 
  • Provide coaching and follow up to foster self-medication skills
House Management:
  • Perform room checks.
  • Provide hands-on assistance to residents in keeping personal area clean and orderly.
  • Maintain cleanliness of site, including bathrooms, garbage disposal and kitchen cleaning.
  • Assist residents with sleep hygiene (good sleep habits which promote normal, quality nighttime sleep) routine.
  • Observe and document residents' interactions; provide interventions, as needed.
  • Provide crisis management, as needed.
Meal Preparation and Coordination:
  • Serve pre-made nutritious meals for residents and prepare plates for those not present.
  • Engage residents in meal preparation to provide hands on assistance to prepare meals, from menu selection through cooking and clean-up. 
  • Escort residents on food and household shopping excursions as a way to develop residents' skill and confidence.
Administrative and Clerical:
  • Answer phones, take messages, and provide routine information about
  • Handle packages in accordance with package policy.
  • Provide holiday coverage.

Education Qualifications:

  • Possess a minimum of a high school diploma or equivalent (GED)

Position Qualifications

  • Be skilled in conflict mediation/negotiation/resolution and have an assertive approach to problem solving
  • Ability to utilize various computer programs; specifically, Microsoft Word and Excel
  • Be creative and flexible
  • Maintain confidentiality of information, as related to position
  • Ability to work independently and as part of a team
  • Get fingerprinted and cleared by the Office of Mental Health (OMH)
  • Ability to lift 40 lbs
  • Understand and apply a commitment to recovery-oriented practice


  • Three weeks of vacation, five personal days, 12 sick days, 10 paid holidays
  • Travel Reimbursement
  • College savings planPre-tax savings plan (including Flexible Spending Accounts and TransitChek)
  • 403b contribution; life insurance
  • Comprehensive medical, vision, and dental plans; Employee Assistance Program
  • Summer Flex Hours
  • Paid Family Leave; Short-Term Disability insurance