Program Overview:

Community Access expands opportunities for people living with mental health concerns to recover from trauma and discrimination through affordable housing, training, advocacy, and healing-focused services. We are built upon the simple truth that people are experts in their own lives.

Position Overview:

The Entry-Level Case Manager (Service Coordinator) provides supportive services to assigned program participants in a housing setting. The type of support includes assisting with defining personal, vocational, and educational goals and using a person-centered / Harm Reduction model that supports individuals in their recovery, hopes, and opportunities.

Position Type: Full Time

Location: Bronx, New York

Salary: $40,800

Essential Job Functions

• Provide recovery-oriented support services and outreach to assigned program participants.
• Utilize harm reduction strategies when working with individuals experiencing drug and/or alcohol-related problems.
• Develop and assist in implementing service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress, and revising the plan as needed.
• Assist program participants in advocating for quality care received from external service providers, including educating providers on special issues.
• Provide support and training on skills-building, including but not limited to assertiveness, self-advocacy, socialization, and housekeeping.
• Provide holiday, evening, and weekend coverage, as necessary.

Education Qualifications:

• Minimum of a high school diploma or equivalent (GED) - Bachelor's degree, preferred. Commitment to recovery-oriented practice.

Position Qualifications:

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Must be fingerprinted and cleared by the Office of Mental Health (OMH).
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem-solving.
• Excellent oral and written communication skills.
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Be creative and flexible